Information
Search

Terms of delivery

Pickup from warehouse

Point of issue of orders for Moscow, Motor, 7, works from 9:00 to 21:00 seven days a week.

 

Delivery by courier within MKAD

The geography of delivery

In Moscow within the Moscow MKAD ring road Saint-Petersburg — within the ring road.

Delivery time

Within the Moscow ring road (ring ROAD in St. Petersburg) — the next day, provided that the order was received before 14:00 of the current day. Available in a choice of the deferred date of delivery.

Delivery intervals on working days

in Moscow:

10:00 — 13:00

13:00 — 18:00

10:00 — 18:00

18:00 — 21:00

In Saint-Petersburg:

10:00 - 15:00

15:00 - 19:00

19:00 - 22:00

Saturday and Sunday delivery

in Moscow:

No intervals from 10:00 to 21:00.

In Saint-Petersburg:

Saturday:

10:00 - 15:00

15:00 - 19:00

Sunday:

Delivery is not made.

 

Delivery outside the Moscow ring road

The geography of delivery

for MKAD.

Delivery time

The next day, provided that the order was received by 14:00 of the current day. Parcels weighing more than 25 kg are delivered in 1-2 days.

Delivery intervals on working days

No intervals, from 10:00 to 20:00.

Weekend delivery

No intervals from 10:00 to 20:00.

 

Shipping TC Boxberry

Who and how delivers

Boxberry courier service in pvz.

The geography of delivery

all over Russia.

Delivery time

From 2 days.

Tracking

Sites Boxberry, Deposita

Where and how to receive the parcel

In pvz upon presentation of the passport.

Procedure and change of storage period at the place of issue

The parcel is stored free of charge in pvz 14 days. May pay the renewal retention rate 9₽per week. To extend storage, please contact your sales Manager via email zakaz@hotclick24.ru.

 

Shipping TK PEK

Who and how delivers

Courier service PAC in pvz.

The geography of delivery

all over Russia.

Delivery time

From 1 day.

Tracking

On the website Deposita

Change the delivery address

Please contact the Manager of the sales Department by mail zakaz@hotclick24.ru.

Where and how to receive the parcel

In pvz upon presentation of the passport.

Order and change of storage period in pvz

The parcel is stored free of charge for 7 days. Possible free extension of storage for another 7 days. To extend storage, please contact your sales Manager via email zakaz@hotclick24.ru.

 

Delivery TC PickPoint

Who and how delivers

Delivery to pvz and pickpoint pedestals.

The geography of delivery

all over Russia.

Delivery time

From 2 days.

Tracking

On the PickPoint website in the "delivery Monitoring" section, as well as on where the Link is.

Change the delivery address

Unavailable.

Where and how to receive the parcel

In postulate, THP upon presentation of a passport.

Procedure and change of storage period at the place of issue

The parcel is stored in a pedestal for 3 days. You can self-free extension for 3 days on the pickpoint website.

 

Delivery TC DPD

Who and how delivers

Courier service DPD in pvz.

The geography of delivery

all over Russia.

Delivery time

From 1 day.

Tracking

On DPD websites, where the Link

Change the delivery address

Please contact the Manager of the sales Department by mail zakaz@hotclick24.ru.

Where and how to receive the parcel

In pvz upon presentation of the passport.

Order and change of storage period in pvz

In own pvz DPD the parcel is free of charge stored 14 days. It is not possible to extend the shelf life.

In partner pvz shelf life can be significantly less, in some – no more than 3 days. DPD does not publish information about partner pvzs, so we can not inform you in advance of the exact period of storage in the selected item.

 

Shipping TK CDEK

Who and how delivers

Cdek courier service in pvz.

The geography of delivery

From the European part of Russia to the far East or Vice versa.

Delivery time

From 5 days.

Tracking

Sites CDEK, Deposita

Change the delivery address

It is possible to change the method of delivery to the courier to the door. Please contact the Manager of the sales Department by mail zakaz@hotclick24.ru.

Where and how to receive the parcel

In pvz upon presentation of the passport.

Procedure and change of storage period at the place of issue

The parcel is stored free of charge in pvz 14 days. Possible paid extension of storage at a rate of 30₽/day. To extend storage, please contact your sales Manager via email zakaz@hotclick24.ru.

 

Russian post

Who and how delivers

Russian post to the post office (OPS). "On-demand" delivery is not possible.

Parcels are delivered by air to remote and inaccessible regions. The cost of delivery in this case can be significantly higher.

The geography of delivery

all over Russia.

Delivery time

From 3 days.

Tracking

On the website of the Russian post, Deposita

Change the delivery address

It is not possible to make any changes to the shipped order.

Where and how to receive the parcel

To OPS upon presentation of a passport.

Procedure and change of storage period at the place of issue

The package is stored for free in the OPS up to 30 days without the possibility of renewal.